ࡱ> GIF` "(bjbjss 5*v 8 $ ,*2B(jjjj  A*C*C*C*C*C*C*$ ,ht.pg*-g*jjh*jjA*A*M'(j6 @e*; $p')*0*(..,(.(0H"j g*g*|^*$   Vlogý Department/Unit: Financial Aid Contact: Susan Jones Facilitator: J.Blake-Judd Recorded by SLOs/AUOs Team Coordinator: Jemma Blake-Judd Administrative Unit Objectives (AUOs) Assessment Model: The purpose of this assessment process is to improve the units service. Mission & GoalsIntended Objectives 11-15-04Means of Assessment and Criteria for Success 11-30-04Summary of Data CollectedUse of Results  College Mission: To provide quality transfer, career and lifelong learning Vlogý that prepare student with the knowledge and skills needed for success in an interconnected world Unit Goals: Assure that the delivery of student aid funds is conducted accurately, expediently, and with integrity, while demonstrating respect sensitivity, competency, and accountability, using the highest quality standards of the process and approaches established to serve our students. Provide awareness and quality services exceeding the expectations of our students, staff, and community while adhering to all Federal and State regulatory requirements.  1. The Financial Aid Office will improve outreach activities to better educate students about the critical deadlines for financial aid services. 2. Students will be satisfied with the assistance they receive from the Financial Aid staff. 3. The Financial Aid staff will feel they are able to perform their colleagues program duties in their absence. 1.60% of admitted students will submit their Financial Aid application by the priority deadline date of April 15 as determined by Financial Aid staff before the end of Spring semester 2005. 2.On a Financial Aid-created, administered, and tallied survey, 80% of students who have received FA services will respond no less than agree on questions #1 and #2 regarding information received and staff level of knowledge as determined by Financial Aid staff before the end of the Spring semester. 3. On an internal Financial Aid created survey, distributed and tallied by June of 2005, 80% of staff will indicate no less than  agree on question # 8 regarding the effectiveness of their broad-based training experience.  FORMTEXT        FORMTEXT           Institutional Effectiveness Associates, Dr. James Nichols and Dr. Kare"(Lhiy~" # $ * 1 ý̮̎}sjdj`WNh)#5OJQJh]5OJQJh  hH<CJh)#h CJh)#h >*CJh)#hf>*CJ hf>*CJ hH<>*CJh'/h'/>*CJ h'/CJh6Fh #JCJh6Fh)#CJ hCJ hu #CJh6FhCJh6Fh CJh|Wh 5OJQJaJh|Wh)#5OJQJaJh|Wh5OJQJaJi# $ 4 H I J S $Ifgd] $$Ifa$ $$If^a$$a$ !V!(1 4 G H J O Q R S r | o | } ? ҷvgZKhu #hu #CJOJQJ^Jhu #h%CJOJQJhhCJOJQJ^Jh%hH<CJOJQJh%h%CJOJQJh{"OJQJh]h OJQJh]h]OJQJh]5OJQJh{a5OJQJh)#5OJQJh{"5OJQJhu #5OJQJh%5OJQJh255OJQJhH<5OJQJh 5OJQJ n o p q r VPGGPPP $Ifgd$Ifkd$$IflVr= {!,48= > = > > 064 lalr > ? @ B 2 3 4 5 ij(*R $Ifgdu #  !$Ifgd6F$If $Ifgdu #? @ A B $&(*丰եvbvKvCh OJQJ,jh25h CJOJQJUmHnHu'jh25h CJOJQJU!jh25h CJOJQJUh25h CJOJQJh25h25CJhu #^JaJhrhu #CJ^Jh6FOJQJh6Fh6FCJOJQJhrhu #6CJOJQJ^Jhrhu #CJOJQJ^Jh6FCJOJQJhu #CJOJQJh%OJQJ*,@BDNPTVX\^bdhjnprt((( (!("(ƾhU:PhuCJaJUhuCJOJQJaJhU:PhuCJOJQJaJhu hu5huCJOJQJh Jjh JUh "jh OJQJUmHnHujFh OJQJUh OJQJjh OJQJURTVZ\`bfhlSQQQQQQQQkd$$Ifl4gr= {!,48= > = > > 064 lalf4 lnprt( (!("(n Nichols, et al. 5-5-05 3&P1h0= /!"#$% $$Ifl!vh5= 5> 5= 5> 5> #v= #v> #v= #v> :V lV065= 5> 5= 5> 4altDText4tDText5$$Ifl!vh5= 5> 5= 5> 5> #v= #v> #v= #v> :V l4g065= 5> 5= 5> / 4alf4<@< NormalCJ_HmH sH tH F@F Heading 1$$@&a$ CJOJQJDAD Default Paragraph FontVi@V  Table Normal :V 44 la (k(No List :B@: Body Text CJOJQJ4@4 Header  !4 @4 Footer  !" *i#$4HIJSnopqr>?@B2345ij # 000000 0000 00 0 0000 0 000000000 0000000000000 @0@0@0@00 00 00 0 0@0h00@0h00@0h00@0h00@0@0@0@0@0h00# K00z0_K00K00K00z0_ 0/ uuux1 ? *"(  r Rl"( !( " FFt  ,B$h_bő'S i)@H 0( 0 0(  B S  ?" xText4Text5# # CO[DOI#EO^ #  # 8*urn:schemas-microsoft-com:office:smarttagsdate9*urn:schemas-microsoft-com:office:smarttagsplace8*urn:schemas-microsoft-com:office:smarttagsCity ~20055DayMonthYear\c #  # 3)hQRor?@AB~  # # gl/>v@SNas@ jO?b[\X k@YqV\ #uzQ|wq^`o(. ^`hH. pLp^p`LhH. @ @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PLP^P`LhH.^`o(. ^`hH. pLp^p`LhH. @ @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PLP^P`LhH.h hh^h`OJQJo(h 88^8`OJQJo(oh ^`OJQJo(h   ^ `OJQJo(h   ^ `OJQJo(oh xx^x`OJQJo(h HH^H`OJQJo(h ^`OJQJo(oh ^`OJQJo(h hh^h`OJQJo(oh 88^8`OJQJo(oh ^`OJQJo(h   ^ `OJQJo(h   ^ `OJQJo(oh xx^x`OJQJo(h HH^H`OJQJo(h ^`OJQJo(oh ^`OJQJo(^`o(. ^`hH. pLp^p`LhH. @ @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PLP^P`LhH.^`o(. ^`hH. pLp^p`LhH. @ @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PLP^P`LhH.^`o(. ^`hH. pLp^p`LhH. @ @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PLP^P`LhH.hhh^h`.88^8`.L^`L.  ^ `.  ^ `.xLx^x`L.HH^H`.^`.L^`L.Q|was@?b[\gl/@Yq\ #u kv@                                             +*%?  M&]K{"u #)# ,25e9%<H<+E@ J #JU:Pp4S|Wx_{a4kDmpr.uG(|dbf'/6Fa\46"$4S@# @P( " P@PPP@UnknownG: Times New Roman5Symbol3& : Arial?5 z Courier New;Wingdings"1hNzK`K`Yx4d^2qHX? 2Mission & Goals Meghan Chen ddistante,        Oh+'0 $ D P \ ht|Mission & Goals Meghan Chen Normal.dot ddistante2Microsoft Office Word@@@ *;@ *;K`՜.+,0 hp|   Mission & Goals Title  !"#$%&'()*+,-./012345789:;<=?@ABCDEHRoot Entry F0*;JData 1Table/WordDocument5*SummaryInformation(6DocumentSummaryInformation8>CompObjq  FMicrosoft Office Word Document MSWordDocWord.Document.89q